I have been cruising the forum here (I'm a new member), and read several threads about Dillions "NO BS warranty". One especially was this one.
I just recently got back into reloading and wanted to setup my Dillion Rl550B. I ordered the video for this press to help me. Well, as it turns out I had about the same problem a jonnyrigger in the link above. Well, I just got off the phone with Gary of Dillion Presicion. He told me I had to buy the parts that were ruined. He told me they do not replace because of that type of situation. I am mad as heck right now and think that it is unfair for,I guess, some agents at Dillion to give one a replacement part....FREE.....and them another to say "TOO BAD" you need to pay. SO. Just how good is there so called "NO BS WARRANTY"? For me, It SUCKS!, but, I guess they got me by the you know what and I'll have to spring for those replacement parts. Anybody have this kind of experience? I hope Mike Dillion reads this stuff.