Lee Precision Customer Service

This is a discussion on Lee Precision Customer Service within the Reloading forums, part of the Defensive Ammunition & Ballistics category; I want to relate my recent experience with Lee Precision and let others know how things went. I use Lee Products a lot. All of ...

Results 1 to 7 of 7

Thread: Lee Precision Customer Service

  1. #1
    VIP Member Array sgtD's Avatar
    Join Date
    Aug 2006
    Location
    Kansas
    Posts
    2,292

    Lee Precision Customer Service

    I want to relate my recent experience with Lee Precision and let others know how things went.

    I use Lee Products a lot. All of my die sets are Lee. The only reloading tools I have that are not Lee products are my bullet puller (Cabelas), scale(RCBS), and some Cabelas case prep stuff and Dial Caliper. Everything else is Lee.

    I had my first problem a few weeks back. My Savage model 10, .308 Winchester, evidently has a very tight chamber, so when resized brass was reloaded there was some friction in the chamber making the bolt harder to close than it should have been. I checked everything with claipers and it was all within SAAMI tolernaces, however not small enough to fit smoothly in my particular chamber like factory ammo does.

    I went to Lee's website and follwed the instructions there, which were to send the die with two fired cases and one resized case. I sent the stuff with a note letting them know what the problem was.

    I mailed it out on Wed afternoon and much to my suprise on Monday afternoon had a new die in the mailbox, sized for my chamber (close to min SAAMI spec).

    I couldn't believe the turn around time. They also returned my 3 cases. Needless to say, I was impressed with the service I received and thought that the best thing to do would be to share my good experience with others.
    When you've got 'em by the balls, their hearts & minds will follow. Semper Fi.

  2. Remove Ads

  3. #2
    Member Array BlackJack's Avatar
    Join Date
    Jun 2006
    Location
    Colorado
    Posts
    356
    The sign of a good company is not how seldom you have problems, but how they treat you when you do have a problem.

    It sounds like Lee is a good company.

  4. #3
    VIP Member Array dukalmighty's Avatar
    Join Date
    Feb 2008
    Location
    texas
    Posts
    15,177
    Wow that is great
    "Outside of the killings, Washington has one of the lowest crime rates in the country,"
    --Mayor Marion Barry, Washington , DC .

  5. #4
    VIP Member Array mcp1810's Avatar
    Join Date
    Jan 2007
    Location
    Texas
    Posts
    4,949
    Low prices on the products and customer service like that? Seems to me some other companies out there could learn from these people!
    Infowars- Proving David Hannum right on a daily basis

  6. #5
    New Member Array JackRR's Avatar
    Join Date
    Jul 2008
    Location
    Texas
    Posts
    1
    I dont know if I can say Lee is a part of this...but I ordered a Lee perfect powder disc set from Midway and got 2 of one disc and 0 of another. (Should have had 4 different disc 1 ea) Called Midway and they sent me a whole new kit ASAP free ship and I didnt have to send the messed up kit back. Very friendly service.

  7. #6
    VIP Member
    Array Miggy's Avatar
    Join Date
    Jul 2005
    Location
    Miami-Dade, FL
    Posts
    6,258
    Jack, that would be Midway's "fault". They also have an excellent customer service.
    You have to make the shot when fire is smoking, people are screaming, dogs are barking, kids are crying and sirens are coming.
    Randy Cain.

    Ego will kill you. Leave it at home.
    Signed: Me!

  8. #7
    jbs
    jbs is offline
    Member Array jbs's Avatar
    Join Date
    Jun 2009
    Location
    FL
    Posts
    150
    When I got the turret press from midway, the primer lever didn't want to stay put. Kept falling off the ram. Emailed Lee, they verified which part, and sent it out. In my hands in 3 days with no request for the old part. Outstanding customer service and great products for the price.
    If I need to oil a gun, I go to the beach.
    8040 Couger, P95
    1929 MN 91/30, 1927/28 MN Ex Dragoon, MN M44's, Lots of MN's
    Swiss LG1911 1915 and 1916
    Brazilian VZ-24 JC (2), Brazilian Model 1908
    Spanish M1916

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Dawson Precision + Glockworx = Excellent Service
    By heylin in forum General Firearm Discussion
    Replies: 0
    Last Post: September 2nd, 2009, 11:40 PM
  2. S&W Customer Service A+
    By wizardofgore in forum General Firearm Discussion
    Replies: 6
    Last Post: January 31st, 2009, 03:32 PM
  3. Customer Service at it's BEST
    By ditrina in forum Defensive Carry Holsters & Carry Options
    Replies: 19
    Last Post: February 1st, 2008, 12:38 AM
  4. Some guy tells customer service about a customer with a gun
    By ExactlyMyPoint in forum Carry & Defensive Scenarios
    Replies: 19
    Last Post: January 11th, 2008, 01:36 PM
  5. What Customer Service!
    By BigJon in forum Off Topic & Humor Discussion
    Replies: 36
    Last Post: October 31st, 2006, 03:55 PM

Search tags for this page

lee bullet puller die
,

lee precision bullet puller

,

lee precision customer service

,
lee precision customer service number
,
lee precision customer service phone number
,
lee precision customer support
,

lee precision inc phone number

,
lee precision phone number
,

lee reloading customer service

,
lee reloading customer service number
,
lee reloading customer service phone number
,
lee reloading phone number
Click on a term to search for related topics.