Thank you for contacting Best Buy. I'm Ken with Customer Care and I
apologize I was not able to respond sooner.
We appreciate your concern with our stores displaying signs banning
guns on the premises. We are committed to abiding to all state and local
regulations, and we are also committed to the safety of our customers
and employees. Best Buy does not have a company-wide policy prohibiting
customers from lawfully carrying hand guns in our stores. Signs
prohibiting the lawful carrying of guns in our stores have been removed or will
be removed in the near future.
We apologize for any misunderstanding this matter has caused. Best Buy
strives to provide our customers with the highest level of service,
convenience and selection. We value receiving your comments so we may use
this feedback to improve the shopping and service experience for all
Thank you for sharing your comments with Best Buy. Please don't
hesitate to contact us with additional questions or concerns.
Best wishes from Best Buy,
Ken and the Customer Care Team