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They are known for the old "The belt/holster will ship tomorrow" line. It really is a shame because their belts are top notch. Slightly better than The beltman but Rafter S has real poor customer service. I have ordered from them 3 times and 2 of them were no problem, the 3rd was not that great. Once word gets out on good leather craftsman, their waits and customer service usually suffers. I have seen this happen to all but TT leather. Tim still answers emails quickly and it very friendly.
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