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Bravo! As a custom leather worker--saddles, tack, gunleather, this is a good thing. I want my customers to have a forum where they can brag about my work...or, not. I answer my e-mails, and I return my phone calls. And I work in the bright lights of public exposure. I also love this forum.
Customer service issues? You won't have them--if you're not happy with a wait-time, or the item you receive, then you get ALL of your money back. Including shipping. Period. I want you to post happy things about my products...and if you can't do that, then I want to at least see you post something along the lines of "I didn't like it/it didn't work for me, but they left me the way they found me...with all my money in my wallet where it started."
It's so easy...answer e-mails; return phone calls. And I won't sully my reputation over a $120 belt. You'll be happy, or you'll be made whole again--with every PENNY of your money back. PERIOD.
Thanks, Bumper.
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