Quote:
Originally Posted by Gary Brommeland
Someone does have control over how long it will take to resolve our backlog, and it is YOU, my customers. We cannot deal with dozens and dozens of emails and phone calls each day asking "Is it done yet"? I've done everything that I know of to get ya'll to back off and let me work - I'm at a loss as to what it will take.
Autofan, all I will say is that I will happily do a weekly update eblast for all of my customers when you step up and volunteer to pay for it.
|
This thread does help me make a buying decision. It's great to know that it is the customer's fault.
I expect the calls are generated by a holster maker that didn't deliver on time.
I think the only thing customers want is a realistic estimate of when they can expect a holster to be shipped. That isn't too much to ask.