Quote:
Originally Posted by cdwolf
There is only one complaint filed on brommeland in the last 36 months, but it was resolved( it was a delv. issue) .I never filed a report and once I found this forum (where Gary is respected and friends with many members )I Thought my situation would be resolved without that. Hopefully I was correct. I am aware of the 160+ backorders and have spoken with Gary (as he is aware of my 18+ months waiting). Hopefully my order will find it's way to his bench sooon. The BBB is not buying holsters we are.
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I realize that the BBB isn't ordering holsters and that you are. That sentence makes no sense and has no bearing on my question though, of course the BBB isn't ordering holsters and you are. The BBB is there to help consumers resolve conflicts and complaints with manufactures and retailers.
My question is why a person willingly accepts promise after promise after promise of a delivery date for a product they order and never take the situation to the Better Business Bureau? Thats what the BBB was set up for. You are correct, there was only 1 complaint against Brommeland in the last 36 months, and yes it was a delivery complaint. Isn't that what all of you have, delivery complaints? As in, the product is paid for yet not delivered?
I am not knocking Mr. Brommeland, or any other holster maker in particular, my post isn't directed at him or his business in particular, but at businesses that continually accept money without supplying a product in general. I am simply asking the forum members here posting their problems, Why have you not gone to the authorities, or the BBB?
The complaint against Brommeland says it was resolved, which is more than I see from the people posting here. The BBB gets results, plain and simple, it works, thats obvious from the resolved complaint. If that person kept accepting moving deadlines, kept accepting refund promises and never filed their complaint, do you honestly think they would have gotten their situation resolved so quickly?
Good intentions are one thing, results are another. The bbb works, I have used it, so I am just asking why people haven't gone that route to get results, you can even file a complaint online. 18 months seems like an overly excessive wait for a product, even a custom made product. I am simply asking why people keep giving a business chance after chance to make good on a deal, without saying enough is enough and contacting an organization specifically created to address problems like this. Posting in a forum is a good way to vent and to share your troubles, but in the end, it doesn't really amount to much. The bbb can and does get results, and quickly.
So in summary, Why hasn't anyone gone that route after 18 months, 2 years, 4 deadlines, 3 promises of a refund, etc.... I see the term "Sheep" used quite a bit on these forums to describe people who don't take the responsibility of their own protection into their own hands, it is also used to describe people who blindly follow the rest of the flock and believe everything the media and government tells them. How is believing false promises of the businesses mentioned in this thread any different from the rest of the sheep in the world?