Quote:
Originally Posted by steven gruber
Mr. Brommeland, a down-and-out pan handler on the street who was
mildly observant and had a modicum of common sense could have avoided your problem by employing the K.I.S.S. method. Stop charging the customer's credit card the moment they hang up and suspend the order-taking when running a little behind.
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It was your post, Steve, that helped me connect more dots. I don't think this was just about time for holstermaking, although that's where it eventually ended up. By charging cards for 2 years and building up a 600+ order backlog, Gary was accumulating a huge interest-free loan from hundreds of customers. He kept producing a minimum of holsters to keep the loan floating, but there's no questions he had tens of thousands of dollars, was taking MORE orders, getting further behind, and playing fast and loose with the truth. I'm grateful this thread is helping us fill holes in our information gaps. So many things were just not making sense before we could get at the truth. Now they do.