Quote:
Originally Posted by AZ Husker
I've done business with Gary for years, and he's been honest as can be.
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AZ Husker,
I accept your experience with Gary at face value and believe what you're saying. I've read about others that had good experiences with Gary as well. I had read good things about him and that's why I wanted to do business with him in the first place.
I hope that you can respect that many others have not experienced that honest side of Gary, myself included. Since I ordered $300+ worth of gear from Gary the first day he opened shop in Sneedville (Sept 12, 2005), I should have been first in line for goods. Apparently he put you, CCA, and 600 others ahead of me and my money, plus all of the orders that did get filled in the 20 months before his heart problems. He put me off with false promises, time and time again. "I'll get to it, it's drying and waiting for acrylic dip, it's one week out, it's two weeks out."
Finally, over 2 years later I appealed to Defensive Carry. They put me in contact with Gary and we struck a deal. He was to get me my order by November 1, 2007. He failed with absolutely no word of apology or information whatsoever. When I asked him two months later to please fill my order in the order it was taken by him, he cancelled it. No apology for keeping my money for 2.5 years, no interest or remuneration for the UNAUTHORIZED charge, no refund at the current prices. Nothing. There are 600 reasons Gary "resigned" as moderator then three weeks later this thread opened.
I love a comeback story and think the world of Eric for MAKING THINGS RIGHT with his customers, being honest with them and communicating up front the status of orders. Gary has done none of that. In fact he has actively lied, taken $10s of thousands of dollars up front, and deceived 600 of us about the true nature of our orders. He's reaping what he very actively and deliberately sowed over 2.5 years, and I hope you can appreciate this side of Gary as well as your own experience. This situation was not an accident, but hundreds of deliberate, irresponsible and dishonest decisions on Gary's part. He had a lot of chances to come clean, act with integrity and honesty, and he chose few of them. I'm thinking of contacting the BBB myself, just to go on record with my experience of him.