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I called them on a Monday to ask about their paddle holster for women. They told me to put "diva" in the comment section for an online order. I did, ordered a regular holster for myself and two double magazine pouches.
Got a confirmation e-mail right after the order. Then got an e-mail the next day saying it was in production, 8 day cycle.
Got both holsters and both mag pouches in the mail 11 days after the order was placed. Granted, I only contacted them about the option for my ol' lady but my experience was pleasant to say the least. I plan on ordering at least a MTAC Minotaur from them, probably with extra kydex to fit everything I've got.
There seems to have been a lot of recent "Comp-Tac is supposed to be reputable but they won't answer my emails" threads.
My guess is they don't have a person dedicated to answering emails. I'd recommend calling them if you have a question about products.
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