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They are a good company. In the past they have had a glitch in their online ordering system which caused what they call "ghost orders". I've ordered several holsters from them and experienced the "ghost order" problem once. The problem was easily solved with a phone call. I've bought C-TAC holsters for 3 of my autos and have been quite satisfied with the product and overall, the service as well. Would recommend giving them a call if you're having a problem.
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William
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