M&P Stainless - Page 2

eslack32 · March 16th, 2008, 08:40 AM

I have 2 M&P's. One full size and one compact. I have carried and shot the fullsize extensively. NO problems at all. I just bought the compact recently, and am very impressed with the finish and operation of the entire gun. I'm sorry to hear and see some of the problems people are having with them.

omle54 · March 16th, 2008, 10:37 AM

Many cars have stainless exhausts and they do have corrosion. I have 2 m&p's with no issues. S&W is supposed to have a great customer service dept let them make it right. Please let us know if they do, or if it's just lip service.

AutoFan · March 16th, 2008, 01:52 PM

By the way, some schedules (types) of stainless steel will attract a magnet, some will not, it depends on the alloy. There is no hard and fast correlation between magnetic properties and rust resistance, either.

Juggernaut · March 18th, 2008, 10:58 AM

Called S&W customer service yesterday and spoke to Joe. Joe had a hard time understanding me because I'm Southern. Joe is sending me a pre-paid mailer to send the entire pistol back to S&W. Joe seemed like this is not the first time he has heard of this problem. Joe became flustered when I asked him if he had any other identification, such as a CSR number or an extension, "No, I'm... Joe!" I wonder if S&W's QC department arrives on the short bus with the CS department?

cdwolf · March 18th, 2008, 11:06 AM

Quote:

Originally Posted by Juggernaut

Called S&W customer service yesterday and spoke to Joe. Joe had a hard time understanding me because I'm Southern. Joe is sending me a pre-paid mailer to send the entire pistol back to S&W. Joe seemed like this is not the first time he has heard of this problem. Joe became flustered when I asked him if he had any other identification, such as a CSR number or an extension, "No, I'm... Joe!" I wonder if S&W's QC department arrives on the short bus with the CS department?

I have seen that side of S&W CS, but you hear good things about them, but not from me! The short bus

ront · March 18th, 2008, 03:24 PM

Quote:

Originally Posted by AutoFan

By the way, some schedules (types) of stainless steel will attract a magnet, some will not, it depends on the alloy. There is no hard and fast correlation between magnetic properties and rust resistance, either.

AutoFan is correct here. A magnet is not always a sure bet for verifying SS. I work in the Quality Dept at the company I am at. We do use a magnet as aa quick and dirty test, but some SS's do have magnetic properties.

I would give "Joe" a chance to do you right and hope that he does not see this thread. I have heard of one guy that sent his M&P in for a mag drop issue. When he got it back from S&W, the mag drop issue was fixed AND S&W installed night sight's for free. I am sure that they will take care of you here, but if "Joe" were to read this thread...

Ron

Juggernaut · March 18th, 2008, 04:33 PM

Quote:

Originally Posted by ront

AutoFan is correct here. A magnet is not always a sure bet for verifying SS. I work in the Quality Dept at the company I am at. We do use a magnet as aa quick and dirty test, but some SS's do have magnetic properties.

I would give "Joe" a chance to do you right and hope that he does not see this thread. I have heard of one guy that sent his M&P in for a mag drop issue. When he got it back from S&W, the mag drop issue was fixed AND S&W installed night sight's for free. I am sure that they will take care of you here, but if "Joe" were to read this thread...

Ron

Sure, thing, "Ron". j/k

BTW, I already had night sights. I don't think they can do much to make it "more than right" other than replace the slide for me unless they throw in four mags or a M&P45C.

If I get it back without my trijs, then I'm going to get angry...

I only want my pistol back shooting the same tight groups it already was but with a stainless slide that doesn't rust.

ront · March 18th, 2008, 11:53 PM

Juggernaut, this is the M&P I was referring to. Pretty tough to beat that CS!! I wonder if "Joe" helped him out?
The #1 Compact, Full Size, and Modified M&P Pistol Source :: MP-Pistol.com

Ron

Juggernaut · March 20th, 2008, 01:18 PM

Oh, don't get me wrong, I'm not saying their customer service department isn't helpful (shoot, I'd have the pleasure of paying to send a pistol back and forth to Beretta), just the execution is off. Although, another rep told me I could send in my classic carry promo and S&W would honor it even though I had bought the pistol three days after the promo ended. I took an hour to drive to the post office and back (not to mention the gas costs and the costs to our environment), buy a stamped envelope and mail it only to get it back three weeks later with a form letter saying "We could not process your request for the Classic Carry promotion because:"
and the checkbox next to "Other:" was checked with "Sorry." handwritten next to it.

I don't doubt they're going to fix this.

cdwolf · March 20th, 2008, 01:36 PM

I bought my M&P 15A early and had the out of spec magwell will not use pmags, I called them and they told me " It was a problem, it's fixed now, but there is nothing we can do for you" That's some customer service!! Do you have a direct line to Joe ? If he's the man!

March 18th, 2008, 10:58 AM	#14
Juggernaut Member Join Date: Apr 2007 Location: Virginia, USA Posts: 434	Called S&W customer service yesterday and spoke to Joe. Joe had a hard time understanding me because I'm Southern. Joe is sending me a pre-paid mailer to send the entire pistol back to S&W. Joe seemed like this is not the first time he has heard of this problem. Joe became flustered when I asked him if he had any other identification, such as a CSR number or an extension, "No, I'm... Joe!" I wonder if S&W's QC department arrives on the short bus with the CS department? __________________ Vis consili expers mole ruit sua. -Horace

March 18th, 2008, 11:53 PM	#18
ront Member Join Date: Sep 2006 Location: Spokane, WA Posts: 488	Juggernaut, this is the M&P I was referring to. Pretty tough to beat that CS!! I wonder if "Joe" helped him out? The #1 Compact, Full Size, and Modified M&P Pistol Source :: MP-Pistol.com Ron __________________ S&W M&P .40 Compact Kel Tec P3AT Walther P22 www.mp-pistol.com http://kdholsters.com/

March 20th, 2008, 01:18 PM	#19
Juggernaut Member Join Date: Apr 2007 Location: Virginia, USA Posts: 434	Oh, don't get me wrong, I'm not saying their customer service department isn't helpful (shoot, I'd have the pleasure of paying to send a pistol back and forth to Beretta), just the execution is off. Although, another rep told me I could send in my classic carry promo and S&W would honor it even though I had bought the pistol three days after the promo ended. I took an hour to drive to the post office and back (not to mention the gas costs and the costs to our environment), buy a stamped envelope and mail it only to get it back three weeks later with a form letter saying "We could not process your request for the Classic Carry promotion because:" and the checkbox next to "Other:" was checked with "Sorry." handwritten next to it. I don't doubt they're going to fix this. __________________ Vis consili expers mole ruit sua. -Horace

March 20th, 2008, 01:36 PM	#20
cdwolf Distinguished Member Join Date: Dec 2007 Location: MS Posts: 1,578	I bought my M&P 15A early and had the out of spec magwell will not use pmags, I called them and they told me " It was a problem, it's fixed now, but there is nothing we can do for you" That's some customer service!! Do you have a direct line to Joe ? If he's the man! __________________ GUN CONTROL= I WANT TO BE THE ONE IN CONTROL OF THE GUN A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.

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March 16th, 2008, 08:40 AM	#11
eslack32 New Member Join Date: Feb 2008 Location: south carolina Posts: 10	I have 2 M&P's. One full size and one compact. I have carried and shot the fullsize extensively. NO problems at all. I just bought the compact recently, and am very impressed with the finish and operation of the entire gun. I'm sorry to hear and see some of the problems people are having with them.

March 16th, 2008, 10:37 AM	#12
omle54 Member Join Date: Feb 2008 Location: Springboro, OH Posts: 34	Many cars have stainless exhausts and they do have corrosion. I have 2 m&p's with no issues. S&W is supposed to have a great customer service dept let them make it right. Please let us know if they do, or if it's just lip service.

March 16th, 2008, 01:52 PM	#13
AutoFan Senior Member Join Date: Mar 2005 Location: The Sunshine State Posts: 919	By the way, some schedules (types) of stainless steel will attract a magnet, some will not, it depends on the alloy. There is no hard and fast correlation between magnetic properties and rust resistance, either.