45 Carry

I gave up. I called Remy and asked for a refund. She promised I'd have it in a week to ten days. We'll see. I asked if I needed to go through Coal Creek if I wanted to order and she said if you're using the internet or a credit card, yes. If you send a check you can order directly from us.

s2134

Following to "has anybody received their Brommeland lately". Does anybody know what month and year orders are currently shipping, patiently waiting since '06?

Thanks.

troutdaddy

Been on order since April of '06, though it feels like 1906-my story is pretty much same as the rest (2 holsters, 1 mag pouch)

brokenbow

Crap! And I was thinking that my order (7/07) maybe getting close. Hell, stick a fork in me I'm done.

TheHun

06 order here from Brommeland.
I think it was just another stunt....he made that post 3 months ago
Only "that dealer" is getting holsters. I had talked to them they just received an other box full of holsters. No won't buy Brommeland products I won't support his Houdini business.
When mine comes (I doubt that it will ever come) it straight goes to Ebay.

__________________
I carry a gun cause I can't carry a cop.

RobbW

The orders were NEVER filled in the order in which they were received. My own order dates from September 12, 2005. It was placed the very FIRST day he opened his new shop in Tennessee. It was never filled, and I got a refund instead a month or two ago.

Gary's holsters sell for nearly twice the old price when he sells through to Coal Creek, when compared to delivering the products to his pre-existing customers, so that's what he's been doing. Gary claimed three months ago that most of his pre-existing orders had been filled, with only a few more to go. I have a hard time imagining how that can be true, with: 1) so many people still posting "where's my holster?", 2) no reports here of real people actually receiving theirs directly from Gary (just Coal Creek), and 3) according to his self-reported production rate, Gary would have been completed with outstanding orders by now. Of course, Coal Creek keeps receiving large amounts of Gary's product.

Seems like more smoke and lies.

dcsmith

I sent an e-mail to check on my order Feb 28 and Remy promptly responded with "it will be in your hands in 2 to 4 weeks, if not sooner". It has been 4 weeks and still no holster. I now believe no holsters will be sent and Gary is just waiting for everyone to finally cancel. I have ordered a replacement for this from K&D and I am 12 weeks into this order. If I get both I will sell one. If the K&D comes first I will cancel with Gary. Let you all know how it turns out.

checolin

I have purchased a few belts and an OWB holster from them. I like them very much, they are professionally made. In November of last year, I placed an order at the gunshow in Dallas. The lady there told me it would be 5 to 6 weeks. Well, here we are in April and no holster. To make a long story short, I have called them about 8 times and I get the ( it's going out next week) reply. I have called and left my number but no one calls back.The last time I called, I asked for a refund but was told that my holster would ship out on Monday. Three weeks later,no holster.Will not buy anything from them again, don't care how good the leather is. Dissapointed CCW permit holder.

Buck Leahy

In March of 2005, I ordered and paid for a complete rig from Gary, to include belt, two holsters and a couple of magazine pouches. I later added another holster, for a total of two MaxCon Vs (one Government, one Commander) and a MaxCon VI. The holsters were all what is now called Presentation Grade, as there was no such thing as Service Grade at the time.

Gary moved to Tennessee that year, and as my order went unfilled, I listened patiently and empathized with the difficulties of getting construction done and the new shop up and running. I don't believe in rushing craftsmen, so I not only didn't complain about the situation, I also agreed that I would not publicly complain on the Internet about it. Every five or six months, I'd contact the shop for an estimate and Gary or Remy would make a new promise. I can't even count the number of estimates and promises which have been broken. I am making this post with a clear conscience.

At one point, after reading about lots of other people receiving their new Service Grade (and a smaller number of Presentation Grade) holsters, all of which had been ordered well after my order, I called and asked how it was that my money was paying for other people's holsters, in effect. Gary explained that he needed to go to the Service Grade line to raise capital for the business. As a business owner, I get that - sort of. More promises.

Finally, in July of 2007, I received a partial order fill. The MaxConV for the full size 1911, two mag pouches and a belt arrived. The workmanship was superb, and the rig is very comfortable.
Unfortunately, the belt was not tapered as I had requested, and Gary agreed to make re-do a belt at his expense to make it right. I told him that because the taper was a change to the original order, I accepted my responsibility for the misunderstanding and would gladly pay for the cost of the correct (tapered) belt. My primary concern wasn't the cost, it was getting my order complete, and as soon as possible. I specifically said that I wasn't asking to jump the line, just to be served according to my place in line.

Last month, I went to Gary's web site and saw that he's now selling through Coal Creek Armory exclusively. Coal Creek's website shows that they're stocking the Service Grade MaxCon V for a number of different pistols, in LH and RH configuration!

Last month, on 21 March, I sent Gary an email that politely said that it had been eight months since I received any communication from him since the partial order fill, and asking that he commit to a delivery date for the remaining holsters and belt and keep to it, or to please send me a refund for the two holsters (not the belt). His reply said that he "...can guarantee delivery 60-90 days from now" and that he would "...certainly make things right with you as best I can."

On the 25th of March, I replied that after waiting more than three years while he filled a number of newer orders than mine the only way to "make things right" would be to complete my order as his next job, unless he had outstanding orders older than mine (I have yet to read about any of those, but it's possible). I asked that if he was unwilling to do that, a refund for the two holsters be sent to me immediately. It's been more than a week since I made that request, and I have neither heard anything back from him nor received a refund.

What is so is that I not only honored the terms of my business arrangement with him, and paid for my order in advance, but also kept my promise not to publicly discuss this situation on the Internet. It's actually been ironically funny to read about people's frustrations from not having received an order they placed six months ago, or even longer. Can anyone top three years plus?

What's also so is that Gary has been fully aware of this and chosen to spend his time filling other orders. At some point, the list of circumstances and excuses runs out, and it's simply a matter of integrity - you either keep your word, or you don't.

The product is first rate in every regard, but I will no longer be silent about the business practices of the maker, nor will I use the products of someone who runs such a business. I'll sell the products I have, and if the holsters arrive, I'll sell those, too. I may get a refund eventually,k or I may not. I can't be responsible for the actions and choices of others.

I can, however, be responsible for my own choices, and I choose to support only those manufacturers who not only make great products, but who operate on a basis of business integrity that isn't adjustable depending on their circumstances. I chose poorly in this one case, but my experiences with makers such as Lou Alessi, Matt Del Fatti, Tony Kanaley (Milt Sparks) and Mark Garrity have all been good ones. And it’s clear from reading this thread and others that there are more makers who are committed to great leather products and doing right by their customers.

Caveat emptor when dealing with those who are clearly not.

TheHun

After posting this on 4th January 2008:

He is again trying to get another 3 months out of us new excuses again while he makes boxes of holsters for the stocking dealer.

I am sure everybody knows by now that he has no intention to fill the existing orders.
I wonder how many more out there waiting ...
I wish that there would be a legal solution to have that rip off artist pay for everybody's time!


Just for the record I have a '06 order with him.
I'll go ahead and cancel it, no point to waste anymore time for lies.

__________________
I carry a gun cause I can't carry a cop.