Comp tac - Page 3

echo5tango · June 29th, 2008, 10:22 AM

I'm sure it would be nice if all of these companies had trained monkeys sitting around 24/7 just waiting to answer e-mails from the hundred, if not thousands, of current or prospective customers.

I'm also sure we would all complain about the price increase that would result from these extra employees.

I typically allow at least 5 business days from the time I send an e-mail until I start getting a little upset.

Another thing to keep in mind is most of these companies have VERY aggressive spam filters.

adaman04 · June 29th, 2008, 10:32 AM

No the way they do business is.

1. Receive order and payment
2. Make holster extrememly well
3. Ship to customer as soon as it is finished
4. Listen to many thanks from customer for making the most comfortable and versatile holsters on the market.

All this, from time of order to your doorstep, in less than 5 business days in most cases. I have never heard anything about bad customer service from Comp-Tac.

wmhawth · June 29th, 2008, 10:34 AM

Quote:

Originally Posted by echo5tango

I'm sure it would be nice if all of these companies had trained monkeys sitting around 24/7 just waiting to answer e-mails from the hundred, if not thousands, of current or prospective customers.

I'm also sure we would all complain about the price increase that would result from these extra employees.

I typically allow at least 5 business days from the time I send an e-mail until I start getting a little upset.

Another thing to keep in mind is most of these companies have VERY aggressive spam filters.

Nevertheless, their email address is listed as a way to "contact us". They probably should be responding to email questions. If you like kydex holsters these guys are great and they are nice people when you get them on the phone. They are not perfect but they are worth doing business with IMO.

flor1 · June 29th, 2008, 11:25 AM

Never did get responce on E- Mail but did finally call and talk to someone great to talk to and informative. With that being said I'll order from them over the phone but I still think they have computer problems with ghost orders and all which they told me about over phone.

tremor · July 5th, 2008, 02:32 AM

comp-tac: excellent products and service - just received kit for G30 - went kinda modular with tek-lock attachment for the off-side so I can tailor that a bit for conditions - but as for the company: excellent!

Bulldog39 · July 5th, 2008, 03:02 PM

I order one of there holster for my XD9 and got it with 10 days, order a 2nd one for a 1911, got an email that it is in production. So far so good, and the kids like that candy in the box.

cvhoss · July 5th, 2008, 03:10 PM

On 4-22-2008, I ordered online a MTac holster, a spare MTac body & spare clips. On 4-28-2008, I received confirmation it had shipped. Package arrived at my house on 5-1-2008. 9 days order to in hand. I can't imagine any service better than that.

Anything worth asking a question about is worth investing in a phone call. In fact, I won't do business with any company on the net that DOESN'T have a phone number listed. Email is a terrible way of asking questions as it is totally unreliable. Because of my hobby web site, I have an email address posted on the web. If I'm out of town for just 3-4 days, I'll have 300+ emails in my box when I get home and that's through two separate spam filters. I can't imagine how many a company doing business on the net must get.

Hoss

June 29th, 2008, 11:25 AM	#24
flor1 Member Join Date: Jun 2008 Location: florida Posts: 70	E-Mail Never did get responce on E- Mail but did finally call and talk to someone great to talk to and informative. With that being said I'll order from them over the phone but I still think they have computer problems with ghost orders and all which they told me about over phone.

July 5th, 2008, 03:02 PM	#26
Bulldog39 Member Join Date: May 2008 Location: KY Posts: 238	I order one of there holster for my XD9 and got it with 10 days, order a 2nd one for a 1911, got an email that it is in production. So far so good, and the kids like that candy in the box. __________________ Semper Fi

July 5th, 2008, 03:10 PM	#27
cvhoss Distinguished Member Join Date: Feb 2007 Location: Kansas Posts: 1,793	On 4-22-2008, I ordered online a MTac holster, a spare MTac body & spare clips. On 4-28-2008, I received confirmation it had shipped. Package arrived at my house on 5-1-2008. 9 days order to in hand. I can't imagine any service better than that. Anything worth asking a question about is worth investing in a phone call. In fact, I won't do business with any company on the net that *DOESN'T* have a phone number listed. Email is a terrible way of asking questions as it is totally unreliable. Because of my hobby web site, I have an email address posted on the web. If I'm out of town for just 3-4 days, I'll have 300+ emails in my box when I get home and that's through two separate spam filters. I can't imagine how many a company doing business on the net must get. Hoss __________________ I ain't as good as I once was, but I'm as good once as I always was Sig 239 SAS 40 S&W / Sig 239 9mm / Kahr PM-9 / Walther PPS .40 / Sig P-245 / Ruger LCP Beretta Tomcat / Walther PPK / BDA 380 / Taurus 85 / Kel-Tec PF-9 / Am. Derringer 357 NRA Life Member My Web Site

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June 29th, 2008, 10:22 AM	#21
echo5tango Member Join Date: Jul 2006 Location: NOLA Posts: 275	I'm sure it would be nice if all of these companies had trained monkeys sitting around 24/7 just waiting to answer e-mails from the hundred, if not thousands, of current or prospective customers. I'm also sure we would all complain about the price increase that would result from these extra employees. I typically allow at least 5 business days from the time I send an e-mail until I start getting a little upset. Another thing to keep in mind is most of these companies have VERY aggressive spam filters.

June 29th, 2008, 10:32 AM	#22
adaman04 Senior Member Join Date: Apr 2007 Location: Show Me State Posts: 570	No the way they do business is. 1. Receive order and payment 2. Make holster extrememly well 3. Ship to customer as soon as it is finished 4. Listen to many thanks from customer for making the most comfortable and versatile holsters on the market. All this, from time of order to your doorstep, in less than 5 business days in most cases. I have never heard anything about bad customer service from Comp-Tac.

July 5th, 2008, 02:32 AM	#25
tremor Member Join Date: Jun 2008 Location: CA Posts: 105	comp-tac: excellent products and service - just received kit for G30 - went kinda modular with tek-lock attachment for the off-side so I can tailor that a bit for conditions - but as for the company: excellent!