Comp tac

flor1 · June 24th, 2008, 08:57 PM

E Mailed them yesterday still haven't heard anything from them. Is this the way they normally do business. If so may have to rethink placing order with them.

JD · June 24th, 2008, 09:08 PM

Call them.

hayley · June 24th, 2008, 09:17 PM

"Is this the way they normally do business. If so may have to rethink placing order with them." You'll never get Smarties with that attitude!

MSU Spartan · June 24th, 2008, 11:00 PM

Quote:

Originally Posted by flor1

E Mailed them yesterday still haven't heard anything from them. Is this the way they normally do business. If so may have to rethink placing order with them.

Why assume that "its the way they do business"? There are pages and pages of comments on how good their service is, yet you haven't heard from them so you assume their customer service is bad??? Perhaps you had a problem with your email, or they never received it... I'd give them a call and I think you will be very pleased with them and "their service".

LeisureClub · June 24th, 2008, 11:10 PM

I called them on a Monday to ask about their paddle holster for women. They told me to put "diva" in the comment section for an online order. I did, ordered a regular holster for myself and two double magazine pouches.

Got a confirmation e-mail right after the order. Then got an e-mail the next day saying it was in production, 8 day cycle.

Got both holsters and both mag pouches in the mail 11 days after the order was placed. Granted, I only contacted them about the option for my ol' lady but my experience was pleasant to say the least. I plan on ordering at least a MTAC Minotaur from them, probably with extra kydex to fit everything I've got.

There seems to have been a lot of recent "Comp-Tac is supposed to be reputable but they won't answer my emails" threads.

My guess is they don't have a person dedicated to answering emails. I'd recommend calling them if you have a question about products.

OrlandoDriver · June 24th, 2008, 11:26 PM

i have a comp-tac pro undercover i got it in 3 days i'd say they were pretty reputable.

V8 · June 24th, 2008, 11:53 PM

Quote:

Originally Posted by hayley

"Is this the way they normally do business. If so may have to rethink placing order with them." You'll never get Smarties with that attitude!

Ha. I got chocolate!

JerryM · June 25th, 2008, 01:35 AM

I have found Comp-tac service to be completely outstanding. However, I have always dealt with them over the phone.

Give them a call and you will be very pleased with their attitude, service, and products.

Regards,
Jerry

wmhawth · June 25th, 2008, 01:52 AM

They are a good company. In the past they have had a glitch in their online ordering system which caused what they call "ghost orders". I've ordered several holsters from them and experienced the "ghost order" problem once. The problem was easily solved with a phone call. I've bought C-TAC holsters for 3 of my autos and have been quite satisfied with the product and overall, the service as well. Would recommend giving them a call if you're having a problem.

TacticalCompact · June 25th, 2008, 01:53 AM

I've never been more pleased with any business transaction than I was with my purchase from comp-TAC. Give them a chance. You know, I read that nearly 40% of all emails never reach their intended recipient.

June 24th, 2008, 08:57 PM	#1
flor1 Member Join Date: Jun 2008 Location: florida Posts: 70	Comp tac E Mailed them yesterday still haven't heard anything from them. Is this the way they normally do business. If so may have to rethink placing order with them.

June 24th, 2008, 09:08 PM	#2
JD Senior Moderator Join Date: Jun 2006 Location: Central Iowa Posts: 11,639	Call them. __________________ Some Things Need to be Addressed... Iowa Carry.ORG: Promoting Weapons Carry Reform in Iowa Forum Customs & Courtesies

June 24th, 2008, 11:26 PM	#6
OrlandoDriver Member Join Date: May 2008 Location: Orlando,florida Posts: 172	i have a comp-tac pro undercover i got it in 3 days i'd say they were pretty reputable. __________________ NRA Member USCCA Member www.taurusarmed.net www.floridaconcealedcarry.com

June 25th, 2008, 01:52 AM	#9
wmhawth Distinguished Member Join Date: Apr 2007 Location: Western Colorado Posts: 1,702	They are a good company. In the past they have had a glitch in their online ordering system which caused what they call "ghost orders". I've ordered several holsters from them and experienced the "ghost order" problem once. The problem was easily solved with a phone call. I've bought C-TAC holsters for 3 of my autos and have been quite satisfied with the product and overall, the service as well. Would recommend giving them a call if you're having a problem. __________________ William

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June 24th, 2008, 09:17 PM	#3
hayley Member Join Date: Oct 2006 Location: Lexington, Ky. Posts: 335	"Is this the way they normally do business. If so may have to rethink placing order with them." You'll never get Smarties with that attitude!

June 24th, 2008, 11:10 PM	#5
LeisureClub New Member Join Date: Jan 2008 Location: Norman Posts: 6	I called them on a Monday to ask about their paddle holster for women. They told me to put "diva" in the comment section for an online order. I did, ordered a regular holster for myself and two double magazine pouches. Got a confirmation e-mail right after the order. Then got an e-mail the next day saying it was in production, 8 day cycle. Got both holsters and both mag pouches in the mail 11 days after the order was placed. Granted, I only contacted them about the option for my ol' lady but my experience was pleasant to say the least. I plan on ordering at least a MTAC Minotaur from them, probably with extra kydex to fit everything I've got. There seems to have been a lot of recent "Comp-Tac is supposed to be reputable but they won't answer my emails" threads. My guess is they don't have a person dedicated to answering emails. I'd recommend calling them if you have a question about products.

June 25th, 2008, 01:35 AM	#8
JerryM Distinguished Member Join Date: Dec 2004 Posts: 1,693	I have found Comp-tac service to be completely outstanding. However, I have always dealt with them over the phone. Give them a call and you will be very pleased with their attitude, service, and products. Regards, Jerry

June 25th, 2008, 01:53 AM	#10
TacticalCompact Ex Member Join Date: Feb 2008 Location: Nevada Posts: 317	I've never been more pleased with any business transaction than I was with my purchase from comp-TAC. Give them a chance. You know, I read that nearly 40% of all emails never reach their intended recipient.