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| Defensive Carry Holsters & Carry Options There are some really good defensive carry holster designs, as well as some very bad ones on the market today. Whether you are in the market for a new holster or just discovered another perfect carry option, let us know about it here. |
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#1 |
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Member
![]() Join Date: Jun 2009
Location: Virginia
Posts: 130
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Customer Service Beyond Expectations
I know that we all try to share the good and bad things we find, I wanted to share this post I put up over a USCCA.
After being the proud owner of not one but two boxes of shame, I got a recommendation from an instructor to look hard at Tucker Leather Kydex Holsters | Tucker Gun Leather & Kydex Holsters specifically at the Silent Thunder. After doing some forums and internet research and seeing some of the comments on quality and service I decided to purchase two holsters. One for my wife's S&W 38 Airweight and one for my Sig P220. It was a thirty day delivery which arrived on time. I can't tell you how pleased we both are with the comfort of these holsters. So many IWB's look alike but I'm the proud owner of 5 pretty expensive ones and none come close to the Silent Thunder. These are kydek holsters that are leather lined and fit the gun like a custom leather glove. They are adjustable and have several types of clips for your belt or you can get them OWB. Now here's the customer service part. I wanted to get one for my Sig 232, which by now some of you know is my favorite carry gun. Well, they don't make one for that particular gun. I was really disappointed but thought I'd write to see if they might in the future start making them for that particular Sig and that I would be willing to pay extra. Well, within two hours of sending them a e mail I get a reply from Rob Longenecker stating that they would look into buying a " form gun". I was delighted that I'd even get a reply much less one that was encouraging. Less than a hour later I got a second e mail from Rob; 'found and purchased form'. I was shocked. I wrote him back thanking him and asked him how I should proceed with the purchase since I really thought there would be a extra charge. 10 minutes later Rob writes , "Tiny, Just order online as usual and put Sig 232 as the gun. No extra charges. Rob". Wow guys, that is what I call Customer Service!!!
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Have Gun ~ Will Carry S-Safety M-Motivation A-Awareness R-Responsibility T-Training |
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#2 |
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Distinguished Member
![]() Join Date: Jul 2008
Location: Palm Beach County, FL
Posts: 1,350
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Thanks for sharing; it is always good to hear about positive experiences !!
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The first rule of a gunfight: "Don't be there !" jfl (NRA Life Member/Instructor - GOA - IDPA - GSSF - ex-IHMSA) |
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#3 |
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Member
![]() Join Date: Nov 2008
Location: Kentucky
Posts: 305
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He does some wonderful things in leather also!
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#4 |
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Senior Member
![]() Join Date: Nov 2007
Location: Raleigh-Durham, North Carolina
Posts: 1,043
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I happy to hear about your experience. Now I know where to go when I need to buy another holster.
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V.P. of The Concealed Carrying Boys Mixed Martial Arts Record= 2-0.......Kyokushin Karate Record=5-0 ![]() USMC.....helping enemies of America die for their countries since 1775 |
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#5 |
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VIP Member
![]() Join Date: Jul 2006
Location: Central Florida
Posts: 22,822
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Why can't all customer service be that good?
Congrats to Tucker Gun Leather. ![]() Be sure to share the final product. ![]()
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"That I cannot do." "Give this to, uh, Clemenza. I want reliable people, people who aren't going to be carried away. After all we're not murderers in spite of what this undertaker thinks." *********************************** NRA Life Member |
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#6 |
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Distinguished Member
![]() Join Date: Apr 2006
Location: Minnesnowta
Posts: 1,865
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That is great!
It's sad that such service is the exception rather than the rule these days...
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"It's a big gun when I carry it, it is also a big gun when I take it out” – Clint Smith |
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#7 |
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Distinguished Member
![]() Join Date: Nov 2007
Location: Virginia
Posts: 1,575
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I had the same great costumer service with Rob.
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#8 |
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Member
![]() Join Date: May 2008
Location: Indiana
Posts: 60
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Yeah, Rob is great. In two more months I will be getting my double mag carrier and tucker belt to complete my black carry rig. :)
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#9 |
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Member
![]() Join Date: Dec 2008
Location: GA
Posts: 38
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I couldn't agree more with the great comments about Tucker Gunleather. I have a couple of their rigs including the Silent Thunder, and they are amazing. Their work is second to none, and they are a joy to deal with. Not to mention, their lead time is better than most.
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Glock 30 IWB Tucker Gunleather - Texas Heritage "In God we trust, everyone else keep your hands where I can see them!" |
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#10 |
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Member
![]() Join Date: Jun 2009
Location: Virginia
Posts: 130
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Here are the two I currently use:
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Have Gun ~ Will Carry S-Safety M-Motivation A-Awareness R-Responsibility T-Training |
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