Bluegrass Hybrid Holsters

NC Buckeye · July 10th, 2009, 03:42 PM

There are a number of threads about Bluegrass holsters recently that seem to be summarized as a quality product, with "ify" customer service so I thought I would an update on my experience thus far on the hybrid side.

I made my choice between the M-Tac and the Bluegrass based on the apparent workmanship on the holsters and the 2 recommendation that have been posted on this site.

I ordered the holster on 6/25 and the site said their goal was to get the holster to the customer in 14 days. I was charged for the holster on 6/29 and assumed that is should be going out soon. Today being 15 days out and since I hadn't seen anything I gave them a call and was told that it should go out NEXT FRIDAY!!!

When I voiced my frustration I was told he would refund my money if I wanted. As of right now I still would prefer this holster but I thought I would share my experience.

TucAzRider · July 10th, 2009, 04:29 PM

Should have called Rocky at Pure Kustoms,. IMO..

JerryM · July 10th, 2009, 04:38 PM

I am often surprised at the number of folks who read the horror stories of poor customer service, and in some cases downright fraud, and yet order from the maker.

No one is so good that I would put up with that, or buy when I read so many posts of experiences with such makers.

Thanks for the post, and maybe it will help someone who is on the verge of taking a chance with Brock.

Regards,
Jerry

EW3 · July 10th, 2009, 05:23 PM

Should have ordered a Crossbreed SuperTuck...

MrGray · July 10th, 2009, 05:40 PM

Quote:

Originally Posted by NC Buckeye

There are a number of threads about Bluegrass holsters recently that seem to be summarized as a quality product, with "ify" customer service so I thought I would an update on my experience thus far on the hybrid side.

I made my choice between the M-Tac and the Bluegrass based on the apparent workmanship on the holsters and the 2 recommendation that have been posted on this site.

I ordered the holster on 6/25 and the site said their goal was to get the holster to the customer in 14 days. I was charged for the holster on 6/29 and assumed that is should be going out soon. Today being 15 days out and since I hadn't seen anything I gave them a call and was told that it should go out NEXT FRIDAY!!!

When I voiced my frustration I was told he would refund my money if I wanted. As of right now I still would prefer this holster but I thought I would share my experience.

My wife and I have bought three hybrid holsters from Comp-tac in the past month - three separate orders. In every case, the we got an automated response to the order, followed another email giving us an estimated time to ship our order. The promised ship date has varied from 8 to 11 days from when we ordered.

In all three cases, our orders shipped BEFORE the promised date. In the most recent case, we actually had the holster in our hands before the promised ship date.

We have a fair number of holsters we've bought from Comp-tac - at least one kydex paddle holster for each handgun, and now three hybrid holsters as well. The M-Tac is the most comfortable IWB holster we've tried. We haven't had a single problem with them.

I'd suggest that you get your money back, asap, from Bluegrass. Order an M-Tac from Comp-Tac, or if you prefer, a supertuck from Crossbreed. I don't think you'll be disappointed in the quality of products from either of them.

Recka81 · July 10th, 2009, 05:50 PM

Quote:

Originally Posted by NC Buckeye

When I voiced my frustration I was told he would refund my money if I wanted. As of right now I still would prefer this holster but I thought I would share my experience.

I'd call back and get your money. Next Friday isn't going to happen either....

Bluegrass Holsters · July 10th, 2009, 06:13 PM

Quote:

Originally Posted by NC Buckeye

When I voiced my frustration I was told he would refund my money if I wanted. As of right now I still would prefer this holster but I thought I would share my experience.

Hi Ron...

As I stated to you on the phone, we "strive" for two week turnaround...that does not mean that we are able to make that time frame completely in all cases. My apologies for not being able to satisfy you completely.

I have refunded your money and you can get a holster that makes you happy.

Take care

Brock

NC Buckeye · July 10th, 2009, 06:39 PM

Quote:

Originally Posted by NC Buckeye

As of right now I still would prefer this holster but I thought I would share my experience.

I told you on the phone and in my post that I wanted your holster... now I don't thanks for the proactive service!

nucone · July 10th, 2009, 06:43 PM

Based on a number of posts on this site, I ordered the Bluegrass Hybrid holster with a belt on 5/28/09. My card was charged shortly after the order was placed and that was clearly indicated on the website. I don't care for this approach but, that is the way he has chosen to do business. Having owned a retail establishment before, I can understand why someone would insist on a deposit as I have been stiffed before. The holster lead time was stated to be about 14 days and the belt was about 30 days. The holster and belt arrived on 6/22/09 so one was a little longer than stated and the other a little shorter. I was shorted the velcro clips and an email to Brock took care of that within about a week. He also followed up to make sure I got the clips.

As far as quality and workmanship, the BG holster is excellent and is a good value. I am still getting used to an IWB holster and tweaking on the right position so I am sure the comfort will get there eventually. I am not disappointed and the BG Hybrid was worth the wait for me.

NC Buckeye · July 10th, 2009, 06:48 PM

Thanks Brock...

Products
1 x Minotaur MTAC Holster
- Make: Glock
- Model: 19/23/32
- Shooter handed: Right
- Belt Width: 1.5 inch
- Clip: Black Standard Clips $80.00
2 x Single Mag Pouches
- Make: Glock
- Model: 19/23/32
- Belt Width: 1.5 inch
- Color: Black
- Placement:: Left Side Carry (Right Hand Shooter) $56.00

July 10th, 2009, 03:42 PM	#1
NC Buckeye Member Join Date: Feb 2009 Location: Huntersville, NC Posts: 236	Bluegrass Hybrid Holsters There are a number of threads about Bluegrass holsters recently that seem to be summarized as a quality product, with "ify" customer service so I thought I would an update on my experience thus far on the hybrid side. I made my choice between the M-Tac and the Bluegrass based on the apparent workmanship on the holsters and the 2 recommendation that have been posted on this site. I ordered the holster on 6/25 and the site said their goal was to get the holster to the customer in 14 days. I was charged for the holster on 6/29 and assumed that is should be going out soon. Today being 15 days out and since I hadn't seen anything I gave them a call and was told that it should go out NEXT FRIDAY!!! When I voiced my frustration I was told he would refund my money if I wanted. As of right now I still would prefer this holster but I thought I would share my experience.

July 10th, 2009, 04:29 PM	#2
TucAzRider Senior Member Join Date: Apr 2009 Location: Tucson Posts: 792	Should have called Rocky at Pure Kustoms,. IMO.. __________________

July 10th, 2009, 05:23 PM	#4
EW3 Senior Member Join Date: Jul 2007 Location: Pennsylvania Posts: 935	Should have ordered a Crossbreed SuperTuck... __________________ "Naked and Starving as They are We Cannot Enough Admire the Incomparable Patience and Fidelity of the Soldiery" – George Washington, Valley Forge, 1777.

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July 10th, 2009, 04:38 PM	#3
JerryM Distinguished Member Join Date: Dec 2004 Posts: 1,694	I am often surprised at the number of folks who read the horror stories of poor customer service, and in some cases downright fraud, and yet order from the maker. No one is so good that I would put up with that, or buy when I read so many posts of experiences with such makers. Thanks for the post, and maybe it will help someone who is on the verge of taking a chance with Brock. Regards, Jerry

July 10th, 2009, 06:43 PM	#9
nucone New Member Join Date: May 2009 Location: Arkansas Posts: 11	Based on a number of posts on this site, I ordered the Bluegrass Hybrid holster with a belt on 5/28/09. My card was charged shortly after the order was placed and that was clearly indicated on the website. I don't care for this approach but, that is the way he has chosen to do business. Having owned a retail establishment before, I can understand why someone would insist on a deposit as I have been stiffed before. The holster lead time was stated to be about 14 days and the belt was about 30 days. The holster and belt arrived on 6/22/09 so one was a little longer than stated and the other a little shorter. I was shorted the velcro clips and an email to Brock took care of that within about a week. He also followed up to make sure I got the clips. As far as quality and workmanship, the BG holster is excellent and is a good value. I am still getting used to an IWB holster and tweaking on the right position so I am sure the comfort will get there eventually. I am not disappointed and the BG Hybrid was worth the wait for me.

July 10th, 2009, 06:48 PM	#10
NC Buckeye Member Join Date: Feb 2009 Location: Huntersville, NC Posts: 236	Thanks Brock... Products 1 x Minotaur MTAC Holster - Make: Glock - Model: 19/23/32 - Shooter handed: Right - Belt Width: 1.5 inch - Clip: Black Standard Clips $80.00 2 x Single Mag Pouches - Make: Glock - Model: 19/23/32 - Belt Width: 1.5 inch - Color: Black - Placement:: Left Side Carry (Right Hand Shooter) $56.00