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Old February 25th, 2006, 02:02 PM   #1
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Update: Crappy C.S from Remington

My Friend finnally got a response from the Remington folks who were supposed to fix his .280 Rifle. They told him that they were going to put a after market trigger on it and adjust the pul lweight to 6lbs. After he explained to the rep , again ,that he had already done this ,and a pull weight of 6lbs was unacceptable . He then told the rep that he wanted the pull weight adjusted to 2.5-3lbs and test fired. The original problem was that when the trigger pull weight was lowered to the 2.5-3lb. range the rifle would discharge when the bolt was closed on a fresh cartridge.That was the problem he wanted corrected. The rep told him, after a moment of silence, "Maybe you should send it out to gunsmith and have it fixed." I will never purchace a Remington product again.
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Old February 25th, 2006, 02:30 PM   #2
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Quote:
"Maybe you should send it out to gunsmith and have it fixed."
So Rem' has no one worthy of being titled a gunsmith eh! Sad!

Mind you - I do think some rep's actually promote bad rep' for a company - and probably no one ''up top'' is even aware, tho they should be.
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Old February 25th, 2006, 02:39 PM   #3
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Agreed, Chris .. If the brass knew of his response, he'd be in hot water. I'd hate to think that just this one "representative" of the company actually mirrored company policy
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Old February 25th, 2006, 03:26 PM   #4
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Well, that sucks.
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Old February 25th, 2006, 03:48 PM   #5
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That's pathetic! I'd start looking anyplace else for my next firearm.
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Old February 25th, 2006, 05:58 PM   #6
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Wow Color me not surprised .. ive said it many time remington will never see another $ of mine
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Old February 25th, 2006, 06:49 PM   #7
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When my friend first sent the rifle back to Remington last month he also sent a letter of complaint to Remington's C.E.O. He still has not had a response.
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Old February 28th, 2006, 05:48 PM   #8
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That is one pathetic story. Remington is one of the biggest of the gun giants. You should have seen their booth at SHOT. Crazy.
And then they pull this.
Field and Stream had a big survey about guns. Remington was the top choice by large margins... and they pull this. Disgusting.
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Old March 1st, 2006, 02:28 AM   #9
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Guess what the biggest share holder in Remington supposedly is?

Wal Mart....if true THAT would explain alot. Anyone know a good way to check on this???
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Old March 1st, 2006, 11:00 AM   #10
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No factory shop will set you up with a 2.5-3 lb trigger.

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