retsupt99

Great news, but I would still take lots of pics and make a 'paper trail'...OMO

__________________
"That I cannot do."

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NRA Life Member

lee275

Good news!
I got a phone call this morning.
The issue should be resolved "by end of day today".

Let me get settled, I will post details in a bit.

varob

Good news.

I don't know if I would trust another M&P 15 though.

__________________
Don't believe what you hear and only half of what you see!
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lee275

The Director of Marketing/Customer Services from S&W called me direct. He let me know exactly what was going on and who / where the ball was dropped. He apologized for the amount of time this has taken and lack of communication.

He is resolving the issue, "By End of Day".
As soon as everything is 100% I will post an update.

cuban11182

It seems to be happening alot with S&W, them dropping the ball. I wonder how many people besides the two here on defensive carry have had this issue and they "dropped the ball". Pretty sad if you ask me. Hopefully they do their best to make it right.

lee275

Honestly, If everything is as they say it is I will not hold any grudges. As long as the issue get resolved.

cuban11182

I agree. I really hope they replace yours. I'm just saying I'll never purchase another S&W product again (never have before, but this puts a bad taste in my mouth).

Lt Big C

wow, I saw that happen to a glock when the guy was shooting reloaded ammo. Apparently the round had been double charged.

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puncho

What did they say failed or caused the problem?

lee275

Something along the lines of "extreme over pressure from the ammo".