Missing security token errors

[Bumper]

The old version of vBulletin introduced "security tokens" meant to fix some vulnerabilities in previous versions. It worked for the most part, but after installing that old release, we had a very few people that would get a security token error message when trying to vote in polls. This was a very frustrating problem because it only happened rarely. Obviously, the vast majority of people were able to vote in polls over the last 8 months with no problem.

The new version should have fixed this problem, but I am continuing to have people report it. For those experiencing this problem, try this as a possible resolution:


1. Log off of the forum (don't just close it, formally log off);

2. Delete your browser cache;

3. Delete all of your cookies;

4. Close your browser;

5. Open your browser;

6. Log into the forum;

7. Try the action that you were attempting when you received the security token problem again (voting in a poll).


If this does not work, post to this thread so I will have some idea how widespread this problem is. I would also appreciate knowing if this fixed the problem so post that here as well.

Also, please post any problems you may have in this forum rather than emailing me. I get 2-300 emails every day, mostly spam, and you will get a much faster response by posting here rather than emailing me through the "Contact Us" link.


And, for the person that chose to cuss me out for not devoting 100% of my time to catering to your every need, I decided to just to revoke your membership, rather than work with you to resolve your problem....