Another thumbs up for Dillon

DMan · April 14th, 2008, 07:25 PM

I got so mad this week. I recently moved, and had torn down my reloading equipment and placed it in temporary storage while we moved. I pulled it out over the weekend and found that mice had gotten in and left tons of mice presents all over the place. They had urinated and defecated all over in on of my boxes. My large primer bar, allen wrenches and other misc pieces all got corroded and just plain disgusting! There is no possible way of cleaning them up.

I called Dillion today and replacements are on the way - free of charge. Now THAT is service!

Danger Mouse · April 14th, 2008, 07:34 PM

yes, Dillon is good. I purchased a used Dillon over the net from a private party and did not get the setup book. I called Dillon, and they sat on the phone with me to help me set it up. Now thats service!

FearSheeple · April 14th, 2008, 08:15 PM

damn...dillon sounds...awesome :)

fatboy97 · April 14th, 2008, 08:25 PM

That was one of the main reasons I purchased my 550B, the other was they have great equipment.

dukalmighty · April 14th, 2008, 08:28 PM

I bought a 550b a few months ago after reloading on a lee progressive and If i had to do it again i wish i woulda bought the dillon first as i wouldn't of looked any further,i have very few primer feed problems with the dillon and it's very easy to change over to a different calibre

edr9x23super · April 14th, 2008, 08:29 PM

I remember one time I accidentally left an empty case on the aluminum feed area next to the shellplate, the one that holds the primer and dispenses it into the spent primer collection box. When I pulled the lever to cycle the machine, it broke that aluminum assembly completely off, ruined. I called Dillon and told them what happened, and they told me to hold for a moment. To my surprise, Mike Dillon himself got on the line, and said he couldn't believe the thing broke, but not to worry, he was overnighting me another one. My machine is a 550B I bought in 1986, and have loaded well over 100,000 rounds through it and it is still going strong.......

If more American companies had Mike Dillons' attitude towards business, we would rule the world without firing a shot......

HotGuns · April 15th, 2008, 12:13 AM

I called Dillon one time to inquire about some stuff for a .444.
The guy on the phone couldn't answer my question, so he said, " let me get the guy with all the answers" and got another guy on the phone.

I didn't think anything of it and he quickly introduced him self and we began talking. He wanted to know what I was shooting and what I intended to load. So being off from work that day and having nothing better to do, we discussed various loads and the guns that shot them and we basically had a great time shooting the breeze in a conversation that lasted about 30 minutes. When I was ready to hang up, I thanked him and told him that I enjoyed the conversation and I wanted to know his name so that I could put in a good world to the boss for him. He laughed and said no need to do that, as he was the boss. He had introduced himself as "Mike" and after I asked him again, he said "Mike Dillon" the owner.

Very pleasant guy to talk to and he really seemed to enjoy his job. I thought that it said a lot for the CEO and owner of the operation to be that involved and knowledgeable in the day to day operations of the company. He is defiantly a hands on guy.

Sheldon J · April 15th, 2008, 10:38 AM

If you think they are great on the phone you need to stop in their Scottsdale show room some time for a real treat!!

Tubby45 · April 15th, 2008, 02:22 PM

I've spoken at length with Gary Kieft on the forums and on the phone. That guy needs a raise.

pgrass101 · April 15th, 2008, 02:30 PM

Dillon is one of the few companies that have not forgot the secert that made the U.S. the capital of industry in the 40's, 50's and 60's.......

If you make a great product and treat your customers as a valued resource than you don't have to worry about the bottom line.

Most companies now only worry about their bottom line, which has led to them having to worry about their bottom line

April 14th, 2008, 07:25 PM	#1
DMan Member Join Date: Jun 2006 Location: Maine Posts: 306	Another thumbs up for Dillon I got so mad this week. I recently moved, and had torn down my reloading equipment and placed it in temporary storage while we moved. I pulled it out over the weekend and found that mice had gotten in and left tons of mice presents all over the place. They had urinated and defecated all over in on of my boxes. My large primer bar, allen wrenches and other misc pieces all got corroded and just plain disgusting! There is no possible way of cleaning them up. I called Dillion today and replacements are on the way - free of charge. Now THAT is service! __________________ If guns cause crime, then forks made Rosie O'Donnell fat!! Rosie - Say bye bye: You aren't much of a View anymore! Your true colors have been shown, and they are not Red, White, and Blue!

April 14th, 2008, 07:34 PM	#2
Danger Mouse Member Join Date: Dec 2007 Location: Cumberland, VA Posts: 333	yes, Dillon is good. I purchased a used Dillon over the net from a private party and did not get the setup book. I called Dillon, and they sat on the phone with me to help me set it up. Now thats service! __________________ Think twice Buy once!

April 14th, 2008, 08:25 PM	#4
fatboy97 Senior Member Join Date: Dec 2006 Location: Land of 10k Lakes Posts: 690	That was one of the main reasons I purchased my 550B, the other was they have great equipment. __________________ Be Observant and Be Safe. Current Collection: Glock G26, G19, G23C, SIG P226-40 TT, and Ruger GP-100 Former Collection: Taurus 92SS, SIG P220 TT, S&W 360, SIG P239-40

April 14th, 2008, 08:28 PM	#5
dukalmighty Distinguished Member Join Date: Feb 2008 Location: texas Posts: 1,656	I bought a 550b a few months ago after reloading on a lee progressive and If i had to do it again i wish i woulda bought the dillon first as i wouldn't of looked any further,i have very few primer feed problems with the dillon and it's very easy to change over to a different calibre __________________ Quit your Whining Ya Whiny Baby

April 14th, 2008, 08:29 PM	#6
edr9x23super Senior Member Join Date: Jun 2006 Location: Texas Posts: 771	I remember one time I accidentally left an empty case on the aluminum feed area next to the shellplate, the one that holds the primer and dispenses it into the spent primer collection box. When I pulled the lever to cycle the machine, it broke that aluminum assembly completely off, ruined. I called Dillon and told them what happened, and they told me to hold for a moment. To my surprise, Mike Dillon himself got on the line, and said he couldn't believe the thing broke, but not to worry, he was overnighting me another one. My machine is a 550B I bought in 1986, and have loaded well over 100,000 rounds through it and it is still going strong....... If more American companies had Mike Dillons' attitude towards business, we would rule the world without firing a shot...... __________________ "Guard with jealous attention the public liberty. Suspect everyone who approaches that jewel. Unfortunately, nothing will preserve it but downright force. Whenever you give up that force, you are inevitably ruined". - Patrick Henry

April 14th, 2008, 08:15 PM	#3
FearSheeple Member Join Date: Mar 2008 Location: VA Posts: 102	damn...dillon sounds...awesome :)

April 15th, 2008, 12:13 AM	#7
HotGuns VIP Member Join Date: Dec 2004 Location: Arkansas Posts: 3,973	I called Dillon one time to inquire about some stuff for a .444. The guy on the phone couldn't answer my question, so he said, " let me get the guy with all the answers" and got another guy on the phone. I didn't think anything of it and he quickly introduced him self and we began talking. He wanted to know what I was shooting and what I intended to load. So being off from work that day and having nothing better to do, we discussed various loads and the guns that shot them and we basically had a great time shooting the breeze in a conversation that lasted about 30 minutes. When I was ready to hang up, I thanked him and told him that I enjoyed the conversation and I wanted to know his name so that I could put in a good world to the boss for him. He laughed and said no need to do that, as he was the boss. He had introduced himself as "Mike" and after I asked him again, he said "Mike Dillon" the owner. Very pleasant guy to talk to and he really seemed to enjoy his job. I thought that it said a lot for the CEO and owner of the operation to be that involved and knowledgeable in the day to day operations of the company. He is defiantly a hands on guy. __________________ ARKANSAS CHL Instructor "Do unto others as you would have others do unto you."also known as, "The Golden Rule". Live by it and practice it...and do your small part to make the world a better place to live ...

April 15th, 2008, 10:38 AM	#8
Sheldon J Distinguished Member Join Date: Dec 2004 Location: Battle Creek, Mi. Posts: 1,483	If you think they are great on the phone you need to stop in their Scottsdale show room some time for a real treat!! __________________ "The sword dose not cause the murder, and the maker of the sword dose not bear sin" Rabbi Solomon ben Isaac 11th century

April 15th, 2008, 02:22 PM	#9
Tubby45 Distinguished Member Join Date: May 2005 Location: In the reloading room Posts: 1,796	I've spoken at length with Gary Kieft on the forums and on the phone. That guy needs a raise. __________________ Freakshow Manufacturing LLC Licensed 07 FFL with Class II SOT pending California CFLC compliant

April 15th, 2008, 02:30 PM	#10
pgrass101 Moderator Join Date: Sep 2006 Location: Alabama Posts: 5,215	Dillon is one of the few companies that have not forgot the secert that made the U.S. the capital of industry in the 40's, 50's and 60's....... If you make a great product and treat your customers as a valued resource than you don't have to worry about the bottom line. Most companies now only worry about their bottom line, which has led to them having to worry about their bottom line __________________ Noli nothis permittere te terere I refuse to compromise my morality for another mans greed.

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