Primary Arms

Primary Arms

This is a discussion on Primary Arms within the Defensive Rifles & Shotgun Discussion forums, part of the Related Topics category; I had a Primary Arms 1x4 30mm scope on my AR carbine. Well, last month during the LE rifle match it suffered a catastrophic failure. ...

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    VIP Member Array Bad Bob's Avatar
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    Primary Arms

    I had a Primary Arms 1x4 30mm scope on my AR carbine. Well, last month during the LE rifle match it suffered a catastrophic failure. When I adjusted the power from 1 to 4 power the reticle rotated with the power knob, the POI shifted as well. I contacted Primary Arms and after a few emails determined that it was off warranty but they would like to look at it anyway. So I sent it in on my dime, got the email this morning that it could not be fixed so they are sending me a new scope.

    Gotta love that customer service!
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    A man has got to know his limitations.

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    Distinguished Member Array TSKnight's Avatar
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    Good customer service is some of the best advertising in the world!
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    Distinguished Member Array Rabbit212's Avatar
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    Yep had a one of their red dots with a 50000 hour battery life that was eating batteries like cookie monster eating.........well cookies. Anyway two or three email was asked to send it it and about a week later I had a new replacement in hand.
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    VIP Member Array OldChap's Avatar
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    I've only talked to them on the phone, my daughter has been in a few times. She says they are super attentive and courteous. I enjoy doing business with good people.
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    Member Array tnsoldier4fun's Avatar
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    I have several of their products, with most being red dots. So far, I've had no problems and I'm hoping I'll never have to use their customer service. I will say that shipping has always been fast and no problems.
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    VIP Member Array OldVet's Avatar
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    I might have to check them out whenever I get around to buying a better scope for my Mongoose. I'm looking at something in the 4x12 - 4x16 range, but I don't want to spend a bundle because it a range toy for me.
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    VIP Member Array Havok's Avatar
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    Good to know. I live local to them and have thought about buying their optics in the past. Iíve always had good experiences going into their store and buying stuff.
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    VIP Member Array Bad Bob's Avatar
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    Got my new scope today.
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    A man has got to know his limitations.

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    Its been a while since I got anything from them but they always was number one on customer service and taking care of there customers.

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    I have to stay out of there, as besides be close enough to drive over, their "standard cheapest shipping" only takes one day (usually about $4-5), and they are constantly getting me in trouble! (good stuff, cheap, I've just got to have!) Glad they took care of you Bob.
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    VIP Member Array Chuck808's Avatar
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    A good warranty is great, and top notch customer service is even better, but if your gear goes down when you need to most, that stuff doesnít help.

    Those budget PA scopes would be something Iíd put on a plinking range toy, if it were a gun being used for defensive use, or any sort of go-time activities, Iíd prefer to spend a bit more and get something less likely to crap the bed when the chips are down.
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    VIP Member Array glockman10mm's Avatar
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    Quote Originally Posted by Chuck808 View Post
    A good warranty is great, and top notch customer service is even better, but if your gear goes down when you need to most, that stuff doesnít help.

    Those budget PA scopes would be something Iíd put on a plinking range toy, if it were a gun being used for defensive use, or any sort of go-time activities, Iíd prefer to spend a bit more and get something less likely to crap the bed when the chips are down.
    What would you recommend?
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    VIP Member Array Chuck808's Avatar
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    Quote Originally Posted by glockman10mm View Post
    What would you recommend?
    Any of the go-time products from serious-use companies. If itís just a rifle for competitions, run whatever. Worst case scenario, your score take a hit. If he is a LEO, as Iím guessing he might be based on his post, Iíd go with something sturdier, or more likely just a red dot. I donít see a LEO taking a shot at anyone over 50 yards or so, and would rather have an always on red dot for those situations.

    An Aimpoint or Trijicon red dot would be perfect. Maybe something like a PRO or MRO.
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    VIP Member Array Bad Bob's Avatar
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    Quote Originally Posted by Chuck808 View Post
    Any of the go-time products from serious-use companies. If itís just a rifle for competitions, run whatever. Worst case scenario, your score take a hit. If he is a LEO, as Iím guessing he might be based on his post, Iíd go with something sturdier, or more likely just a red dot. I donít see a LEO taking a shot at anyone over 50 yards or so, and would rather have an always on red dot for those situations.

    An Aimpoint or Trijicon red dot would be perfect. Maybe something like a PRO or MRO.
    This carbine is a range toy/ coyote hammer.

    EDIT:

    Yup I have astigmatism. red dots are OUT except for extreme close range.
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    VIP Member Array glockman10mm's Avatar
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    Quote Originally Posted by Chuck808 View Post
    Any of the go-time products from serious-use companies. If itís just a rifle for competitions, run whatever. Worst case scenario, your score take a hit. If he is a LEO, as Iím guessing he might be based on his post, Iíd go with something sturdier, or more likely just a red dot. I donít see a LEO taking a shot at anyone over 50 yards or so, and would rather have an always on red dot for those situations.

    An Aimpoint or Trijicon red dot would be perfect. Maybe something like a PRO or MRO.
    Thanks.

    I think Bob has an astigmatism, so thatís why he opts for the scope vs RDS.

    I have a Strikefire II RDS that I Have had for several years on my Colt M4, and it seems to work well and has been reliable....although it has not seen any rough treatment.

    I have considered something else. The Strikefire uses a C2 battery, and the system turns off after 8 hours. I can go from a red to a green dot, but the battery life is not near what the aimpoint is, and I would like something that uses a more common AA battery.

    I have also also kicked around the idea of a low powered scope, but donít know what route to go.
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