Suppose there were two coffee shops on opposite sides of the street with "help wanted" signs in their windows. Behind the ordering counter of the East Side Shoppe is a large poster of Colin Kaepernick flanked by two Black Lives Matter flags, meanwhile behind the ordering counter of the West Side Shoppe is a large poster of Donald Trump flanked by two American Flags. Both shops offer the same wages and hours, and use the same employment application forms ...
I made no suggestion that there was anything specific or formal in hiring practices; I only suggested that policies attract and retain certain kinds of people. In the example above, the employment application at both coffee shops do not include the question "Do you hate cops?" That being established, does OldVet really think that the mentality of the clientele and the staff at the East Side Shoppe will be identical when it comes to cops as the clientele and the staff of the West Side Shoppe?
Never liked Starbucks. When I was an Ohio LEO, I was always treated great when they were the only choice. How things change. Here in Florida, they still love their first responders and military. I just hope Panara never gets like that.
Starbucks is sorry.
Geez, that actually sounds sincere.
Starbucks doesn't even have good coffee.
the barista is crazier than the crazy customer.
the complaining customer was likely a L.E.O. hater, and undoubtedly trying to stir up a cloud of dust at someone elses expense.
all the barista had to do was tell the customer that starbucks does not discriminate against their customers (as they are probably trained to do).
but no, the barista got suckered in, and will probably be required to attend 12 years of "sensitivity training".
BTW: is a barista a female, and a male would be a baristo?
The bigger problem isn't Starbucks; cultural clashes there are just a visible symptom of the deepening divides in society.
As a college student at UW in Seattle I occassionally went to the original Starbucks before the corporate explosion. It was a grungy place, full of smells, and what they really knew was how to make the best coffee in town so everybody went there. Late on any day you could see a guy in a business suit playing a pick up chess game with a scraggly musician, or other odd combo of strangers socializing over coffee. It was neutral ground and a welcoming environment, focused on good coffee.
The key was the owners really knew how to get quality coffee beans and roast them to perfection. The lattes still tasted like quality espresso with only a bit of accent flavors.
The baristas also didn't put up with any unruly customers. Bring an attitude toward anyone and you'd be told once to chill and be polite; anyone continuing to cause a problem would be escorted to the door. Late nights they sonetimes had to be bouncers, and they were known for their zero tolerance of drama of any kind.
Upscaling that to a regional, national, and then global operation led to a major drop in quality, and foo-foo sugary drinks to hook the masses. It was good while it lasted.