LEO asked to leave an AZ Starbucks - Page 3

LEO asked to leave an AZ Starbucks

This is a discussion on LEO asked to leave an AZ Starbucks within the Law Enforcement, Military & Homeland Security Discussion forums, part of the Related Topics category; Originally Posted by Skolnick I was not commenting on the quality of the apology, I was commenting on the likely corporate mentality indicated by Rossann ...

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Thread: LEO asked to leave an AZ Starbucks

  1. #31
    VIP Member Array OldVet's Avatar
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    Quote Originally Posted by Skolnick View Post
    I was not commenting on the quality of the apology, I was commenting on the likely corporate mentality indicated by Rossann Williams' use of the euphemism "partners".

    The use of that euphemism is indicative (to me) that the corporation has policies that attract certain mentalities over other mentalities. If that is so, then it is not wrong to blame the corporation for the actions of a single employee when the hiring of employees of a certain mindset are the result of corporate policy.

    If corporate policy is to greet each customer with a smile and a "how can I help you?" and one employee snarls "yeah what?", then it is not correct to blame the corporation, but if it is corporate policy to hire people who don't like cops and one of them overtly expresses that hatred, then it is fair to blame the corporation.

    The product or service, or value offered, is irrelevant.
    Do you really think "Do you hate cops?" is a question on the job application or even asked at an interview? That's pretty profound to even think a company would do that.
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  2. #32
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    Quote Originally Posted by OldVet View Post
    Do you really think "Do you hate cops?" is a question on the job application or even asked at an interview? That's pretty profound to even think a company would do that.
    Skolnick at 11:06 today:
    Suppose there were two coffee shops on opposite sides of the street with "help wanted" signs in their windows. Behind the ordering counter of the East Side Shoppe is a large poster of Colin Kaepernick flanked by two Black Lives Matter flags, meanwhile behind the ordering counter of the West Side Shoppe is a large poster of Donald Trump flanked by two American Flags. Both shops offer the same wages and hours, and use the same employment application forms ...

    Skolnick, now:
    I made no suggestion that there was anything specific or formal in hiring practices; I only suggested that policies attract and retain certain kinds of people. In the example above, the employment application at both coffee shops do not include the question "Do you hate cops?" That being established, does OldVet really think that the mentality of the clientele and the staff at the East Side Shoppe will be identical when it comes to cops as the clientele and the staff of the West Side Shoppe?

  3. #33
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    Never liked Starbucks. When I was an Ohio LEO, I was always treated great when they were the only choice. How things change. Here in Florida, they still love their first responders and military. I just hope Panara never gets like that.

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  5. #34
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  6. #35
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    Geez, that actually sounds sincere.
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  7. #36
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    Starbucks doesn't even have good coffee.
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    Quote Originally Posted by Bad Bob View Post
    I would ask for a formal letter stating police were not welcome/wanted and add them to a do not respond list.
    We may say this but it'll never happen. I worked for an agency where a group of officers stopped at a Buffalo Wild Wings to eat lunch during training. Most were in plain clothes but all displayed their badges and carried portable radios. A server got upset that armed police officers were in the restaurant and the moronic asst manager told them they had to leave. Of course this blew up up and BWW apologized and said the asst manager would receive additional training. I was retired when this happened but several of these LEO's were friends of mine.
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  9. #38
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    Quote Originally Posted by ShenandoahValley View Post
    We may say this but it'll never happen. I worked for an agency where a group of officers stopped at a Buffalo Wild Wings to eat lunch during training. Most were in plain clothes but all displayed their badges and carried portable radios. A server got upset that armed police officers were in the restaurant and the moronic asst manager told them they had to leave. Of course this blew up up and BWW apologized and said the asst manager would receive additional training. I was retired when this happened but several of these LEO's were friends of mine.
    Buffalo Wild Wings is another establishment I don't patronize. The food isn't good enough to ignore the gunbuster sign on the door.
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    Quote Originally Posted by Brandy View Post
    Starbucks doesn't even have good coffee.
    No, they do not.
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    Quote Originally Posted by Gabill View Post
    I would think someoneís butt is going get jumped by Managemaent. Throwing out 5 local officers, not very smart.
    Yeah, the conversation probably went something like this:
    "I asked them to move out of sight in order to not upset one of our customers."
    "We understand, and even sympathize with your actions. But in the end, you got caught and now we have to smooth things over."
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  12. #41
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    Quote Originally Posted by OldVet View Post
    Do you really think "Do you hate cops?" is a question on the job application or even asked at an interview? That's pretty profound to even think a company would do that.
    No offense but do you think that they are incapable of being subtle or having a hidden agenda? I can think of thousands of ways to slant interview questions to sort out one attitude from another that are not overt or illegal. Watching Starbucks behavior and public statements as a corporation has led me to a VERY firm conclusion that they are a core corporate player in the progressive movement in the US. YMMV.
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  13. #42
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    Quote Originally Posted by PPS1980 View Post
    No offense but do you think that they are incapable of being subtle or having a hidden agenda? I can think of thousands of ways to slant interview questions to sort out one attitude from another that are not overt or illegal. Watching Starbucks behavior and public statements as a corporation has led me to a VERY firm conclusion that they are a core corporate player in the progressive movement in the US. YMMV.
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  14. #43
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    the barista is crazier than the crazy customer.
    the complaining customer was likely a L.E.O. hater, and undoubtedly trying to stir up a cloud of dust at someone elses expense.
    all the barista had to do was tell the customer that starbucks does not discriminate against their customers (as they are probably trained to do).
    problem solved.
    but no, the barista got suckered in, and will probably be required to attend 12 years of "sensitivity training".

    BTW: is a barista a female, and a male would be a baristo?
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  15. #44
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    Quote Originally Posted by OldVet View Post
    I think my signature line has come into play here.
    It's not paranoia when there is a pattern of behavior across the companies locations. One question, how often have we seen reports of LEOs being asked to leave, refused service, abused in Dukin Donuts, Waffle House, etc.? What is the single most common place that LEOs have had issues? Again, I understand that you worked for SB's and continue to patronize the company - but to imply its paranoia when we have a string of incidents and the company only appears to bend over backwards when a "woke" cause agent is offended is a bit much IMHO.
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  16. #45
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    Quote Originally Posted by OD* View Post
    Geez, that actually sounds sincere.
    It does. What it doesn't address, though, is what corporate expectations are of employees when faced with this type of problem again.

    The bigger problem isn't Starbucks; cultural clashes there are just a visible symptom of the deepening divides in society.
    Quote Originally Posted by Brandy View Post
    Starbucks doesn't even have good coffee.
    They used to.

    As a college student at UW in Seattle I occassionally went to the original Starbucks before the corporate explosion. It was a grungy place, full of smells, and what they really knew was how to make the best coffee in town so everybody went there. Late on any day you could see a guy in a business suit playing a pick up chess game with a scraggly musician, or other odd combo of strangers socializing over coffee. It was neutral ground and a welcoming environment, focused on good coffee.

    The key was the owners really knew how to get quality coffee beans and roast them to perfection. The lattes still tasted like quality espresso with only a bit of accent flavors.

    The baristas also didn't put up with any unruly customers. Bring an attitude toward anyone and you'd be told once to chill and be polite; anyone continuing to cause a problem would be escorted to the door. Late nights they sonetimes had to be bouncers, and they were known for their zero tolerance of drama of any kind.

    Upscaling that to a regional, national, and then global operation led to a major drop in quality, and foo-foo sugary drinks to hook the masses. It was good while it lasted.
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