911 is a way to report a problem, nothing else. Response time depends on call load, priorty, number of officers on duty and even the weather. The police can not promise to protect any one person at any one time. I do this job everyday and some times we get the bear and some times the bear gets us. YOU are the only person that keep the bear away until we get there. Oh a 15 min response time in our county would be a miracle there would be dancing in the street. In the city I work for we are in the 3-5 min range across the board.