Joined
·
25,353 Posts
Last week, in a NC convenience, I observed the man in front of me in line distracting the lone clerk by asking for several different snuff brands in the rack behind the clerk. When the clerk turned to look at the rack, the customer quickly slipped a $5 cigarette lighter into his hip pocket. Customer was pretty skanky looking, with a "do", greasy dirty hair, dirty, and tatoos all over. Unclean too. Filthy clothes, but, say 40-45, with a strong laborers build, although scrawny and sinwey.
Background:
A scrawny friend of mine was waiting outside for me. The store was very busy - 6 or 7 other customers inside. The gas pumps were busy - say 14 to 16 stations, 10 -12 in use. I had watched one customer eat a hotdog and drink a coke without checking out. It was late, say 11 PM. Well lit. Clerk alone. Windows open and unobstructed. Wife is in hotel room across the street.
I had a Glock 26 with a 17 round backup mag, pepper spray, etc. (typical ninja stuff :rofl: )
Response:
I stepped to the side of the customer, and back, putting a display between the customer and myself. The display hid my strong side. I was, say, condition red. As the clerk proceeded to check the fellow out, I asked him, in a just loud enough voice for others to hear, if he was going to have the clerk ring the lighter he'd just slipped in his pocket. He shot me a dirty look over his shoulder. A long look. I stared back, he slowly pulled the lighter out of his pocket and laid it on the counter, paid for what he'd actually bought, and then departed the store.
He met a friend in the parking lot, and proceeded to curse and stare at me. I let an elderly lady check out in front of me, and then I was checked out and paid slowly. The two men outside had departed in separate cars during the intentionally delayed check-out. I stepped to the store doors, watched the two cars leave the parking lot, and then enter a busy side road before I left the store.
My friend confirmed the two fellas were whinning about me. We walked quickly to the hotel (watching carefully for the cars to return) and went inside.
Discussed with the convenience store manager the next day, with recomendations regarding staffing, training, etc.
Post "Action" Review:
I don't tolerate thieves well,
Lots of customers on site,
Friend outside,
I put distance between customer and myself,
I put obstacle between customer and myself,
I was calm,
Condition orange,
But:
Probably still too close,
Didn't "need" to do this,
Wife safe - not a protection issue,
SO:
What did I do wrong? Right? The whole thing wrong? Stay out of it totally? Ignore it? Rocky - you're in loss prevention - was this stupid?
Have at me guys - I'm not looking for "atta boy" stuff - just solid critiques or "jeez" - "stay outta this stuff" :aargh4:
Background:
A scrawny friend of mine was waiting outside for me. The store was very busy - 6 or 7 other customers inside. The gas pumps were busy - say 14 to 16 stations, 10 -12 in use. I had watched one customer eat a hotdog and drink a coke without checking out. It was late, say 11 PM. Well lit. Clerk alone. Windows open and unobstructed. Wife is in hotel room across the street.
I had a Glock 26 with a 17 round backup mag, pepper spray, etc. (typical ninja stuff :rofl: )
Response:
I stepped to the side of the customer, and back, putting a display between the customer and myself. The display hid my strong side. I was, say, condition red. As the clerk proceeded to check the fellow out, I asked him, in a just loud enough voice for others to hear, if he was going to have the clerk ring the lighter he'd just slipped in his pocket. He shot me a dirty look over his shoulder. A long look. I stared back, he slowly pulled the lighter out of his pocket and laid it on the counter, paid for what he'd actually bought, and then departed the store.
He met a friend in the parking lot, and proceeded to curse and stare at me. I let an elderly lady check out in front of me, and then I was checked out and paid slowly. The two men outside had departed in separate cars during the intentionally delayed check-out. I stepped to the store doors, watched the two cars leave the parking lot, and then enter a busy side road before I left the store.
My friend confirmed the two fellas were whinning about me. We walked quickly to the hotel (watching carefully for the cars to return) and went inside.
Discussed with the convenience store manager the next day, with recomendations regarding staffing, training, etc.
Post "Action" Review:
I don't tolerate thieves well,
Lots of customers on site,
Friend outside,
I put distance between customer and myself,
I put obstacle between customer and myself,
I was calm,
Condition orange,
But:
Probably still too close,
Didn't "need" to do this,
Wife safe - not a protection issue,
SO:
What did I do wrong? Right? The whole thing wrong? Stay out of it totally? Ignore it? Rocky - you're in loss prevention - was this stupid?
Have at me guys - I'm not looking for "atta boy" stuff - just solid critiques or "jeez" - "stay outta this stuff" :aargh4: