gander mountain
1 - 9 of 9 Posts
Joined
·
5,344 Posts
Nope.
My understanding is that the Gander in our town doesn't even do any of the smithing work themselves. Everything gets shipped off, and there is about a 6 month turn around. I have not heard whether they do good or bad work, but I would rather use someone that is quicker and does it without shipping the thing off if I needed the service.
My understanding is that the Gander in our town doesn't even do any of the smithing work themselves. Everything gets shipped off, and there is about a 6 month turn around. I have not heard whether they do good or bad work, but I would rather use someone that is quicker and does it without shipping the thing off if I needed the service.
Joined
·
112 Posts
Gunsmith said he will ship it out to the main store where they do all kinds of finishes and custom work. I went with them because i couldnt find anyone local and Gander Mountain had the best price, complete pistol refinish including internals for $195. I will definitely keep you guys posted and I'll post pics once it comes back.
Joined
·
937 Posts
Let me tell you about Gander Mountain.
During the summer of 2008, my Bersa .380 failed to shoot just prior to shooting my qualification round. I took it to Gander Mountain as they were listed on Bersa's website as an authorized warranty repair center. They checked it out and called me the next day and said it had a broken spring and would have to order it and it would be in in about a week.
After a week, I start pestering and after two weeks I got pretty adamant. I asked the gunsmith why it was taking so long to get a $1 spring. He said he had to use his own credit card to order the spring because Gander Mtn. had no account with Bersa. Obviously, I found this kind of strange.
Nonetheless, after about another week I picked up my gun and the GS handed me an invoice. Of course, I stated that it was under warranty and I asked when I dropped off the gun if they did Bersa warranty just to be sure and the answer was yes. He said he was sorry, but that was the way it was. I then said if I knew it was going to take this long, I would have bought the spring myself and put it in. The GS then snapped back, you couldn't have put this spring in because it was staked. I then said, how do you know what I can or can't do. I could have easily done it. After some bantering back and forth I noticed a sign directly behind the GS that said Bersa Authorized Repair Center. I then asked the GS to turn around and read the sign behind him. He read it and sheepishly turned to his computer, printed me a no charge invoice, and handed me my gun. I stuck in in my waist band and walked out of the store.
I then went home and got on their website and filed a complaint. The next day the manager called me and quizzed me on what happened. I told him and he offered to sell me a box of ammo for half price. I never went back to the store and I won't. They will not get any more business from me.:aargh4:
During the summer of 2008, my Bersa .380 failed to shoot just prior to shooting my qualification round. I took it to Gander Mountain as they were listed on Bersa's website as an authorized warranty repair center. They checked it out and called me the next day and said it had a broken spring and would have to order it and it would be in in about a week.
After a week, I start pestering and after two weeks I got pretty adamant. I asked the gunsmith why it was taking so long to get a $1 spring. He said he had to use his own credit card to order the spring because Gander Mtn. had no account with Bersa. Obviously, I found this kind of strange.
Nonetheless, after about another week I picked up my gun and the GS handed me an invoice. Of course, I stated that it was under warranty and I asked when I dropped off the gun if they did Bersa warranty just to be sure and the answer was yes. He said he was sorry, but that was the way it was. I then said if I knew it was going to take this long, I would have bought the spring myself and put it in. The GS then snapped back, you couldn't have put this spring in because it was staked. I then said, how do you know what I can or can't do. I could have easily done it. After some bantering back and forth I noticed a sign directly behind the GS that said Bersa Authorized Repair Center. I then asked the GS to turn around and read the sign behind him. He read it and sheepishly turned to his computer, printed me a no charge invoice, and handed me my gun. I stuck in in my waist band and walked out of the store.
I then went home and got on their website and filed a complaint. The next day the manager called me and quizzed me on what happened. I told him and he offered to sell me a box of ammo for half price. I never went back to the store and I won't. They will not get any more business from me.:aargh4:
1 - 9 of 9 Posts
Join the discussion
Join now to ask and comment!