I’ve shipped to Glock and North American Arms for upgrades. I used FedEx. It wasn’t a big deal, just a little extra paperwork. One of the times I had to educate the person at the counter a little bit. After looking up the regulations in his manual he asked me if Glock was a licensed firearm dealer. I had a good laugh to myself about that one.
Like JT, I used FedEx to ship my Kimber back, but had they had to get their regs book out...seems its been a somewhat recent change. The legal owner can in fact ship direct to the manufacturer. I think there was one page form I filled out with the serial number and stating that there was no live ammunition with the gun.
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