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They are just swamped. I filed mine Dec 27th and was told they issued it Mar 27th. That's 90 days exactly. They told me it should be a week to 10 days to get it in the mail.
 

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You can call 615-251-8590. Give them your driver's license number and verify your name and address and they will tell you your status. It's probably "processing" whatever that means, but I heard that more than once.

Good luck
 
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