Simple question really, which firearm company(s) in your opinion have the best customer service? Which do not?
I totally agree with Springfield Armory, they really took care of me, and from what I've read they do it for everyone!Absolutely no doubt, including not only fixing the gun the first time, but taking in consideration the "time " before you have it back ;
# 1 Springfield
When I was researching .32's for discreet carry, I visited their forum over about a 6 month period. A lot of their members are very competent regarding "fixes". I have seen several times when nobody had the answer, the owner (Larry Seecamp), would chime in with his personal cell number, and tell them "Call me". I too, am impressed with that level of customer service.Seecamp fixed my much used and abused 20 year old LWS32 for free. I was surprised, very pleased and impressed. They stand behind their work 100% valid warranty or not.