I picked up a Diamondback DB-15 FDE in December right before it got really insane. A couple weeks later I received a set of Troy Battle Sights. The rear sight went on without a hitch, but mounting the front sight I noticed something was off ...
It was obvious that the front Picatinny rail wasn't machined right, but I wanted to at least shoot my new gun. I ran a few rounds through it, and had to crank the rear sight way over to the right to zero it.
So at this point I contacted their customer service dept. I sent them pictures, they sent a shipping label. I thought, "great, they'll just screw on a new hand guard and I'll be good." Two weeks later, after hearing nothing from them, after trying to contact them to at least verify they received it, my AR-15 is delivered via UPS, no signature required, dropped off on my door step. I'm glad nobody wondered what that gun shaped box on my door step was.
I was still optimistic, but that faded the minute I tried to align the front sight. It would appear that the only change they made was to take out the chamber clear indicator I sent with the gun and throw it away. The front rail is still completely off. Guess I'll go ahead and sell it to someone who doesn't use iron sights and hope I can get my hands on a Colt before anything gets banned.
TL/DR: The front Picatinny rail on my Diamondback DB-15 FDE is machined incorrectly and therefore it's impossible to mount the front sight properly. Mailed it to them, got it back 2 weeks later exactly the same.

It was obvious that the front Picatinny rail wasn't machined right, but I wanted to at least shoot my new gun. I ran a few rounds through it, and had to crank the rear sight way over to the right to zero it.
So at this point I contacted their customer service dept. I sent them pictures, they sent a shipping label. I thought, "great, they'll just screw on a new hand guard and I'll be good." Two weeks later, after hearing nothing from them, after trying to contact them to at least verify they received it, my AR-15 is delivered via UPS, no signature required, dropped off on my door step. I'm glad nobody wondered what that gun shaped box on my door step was.
I was still optimistic, but that faded the minute I tried to align the front sight. It would appear that the only change they made was to take out the chamber clear indicator I sent with the gun and throw it away. The front rail is still completely off. Guess I'll go ahead and sell it to someone who doesn't use iron sights and hope I can get my hands on a Colt before anything gets banned.
TL/DR: The front Picatinny rail on my Diamondback DB-15 FDE is machined incorrectly and therefore it's impossible to mount the front sight properly. Mailed it to them, got it back 2 weeks later exactly the same.